Refund Policy

At Shahbaz Law Chambers, we strive to provide exceptional legal services to our clients. This Refund Policy outlines the terms under which refunds for our services may be issued.

1. General Policy

  • Legal service fees are generally non-refundable due to the nature of legal work, which involves time, effort, and resources spent on case preparation and consultation.
  • Refunds may be considered only under exceptional circumstances, as outlined below.

2. Eligible Refund Scenarios

Refunds may be issued if:

  • Service Not Rendered: The service you paid for was not provided due to unforeseen circumstances or errors on our part.
  • Duplicate Payment: A duplicate payment was made in error and verified by both parties.
  • Service Cancellation: If the client cancels a service before any substantive work has begun.

3. Non-Refundable Scenarios

Refunds will not be issued in the following cases:

  • Work has already commenced, including consultations, research, or document preparation.
  • Dissatisfaction due to personal preferences after the agreed services have been provided.
  • If the client fails to provide the required information or documentation, causing delays or inability to proceed.
  • Court fees, filing fees, or any third-party costs associated with the case.

4. Process for Requesting a Refund

To request a refund:

  1. Contact Us: Submit your request in writing via email at info.shahbazlaw@gmail.com or call us at 0301-4943738.
  2. Provide Details: Include proof of payment, the service in question, and a detailed reason for the refund request.
  3. Review: The request will be reviewed by our management team within 7 business days.

5. Refund Method

  • Approved refunds will be issued using the same payment method as the original transaction unless otherwise agreed.
  • Refund processing may take 7-10 business days after approval.

6. Dispute Resolution

If you are dissatisfied with our decision regarding a refund, you may request further review or mediation. Please contact us directly to discuss any concerns.

7. Contact Information

For any inquiries or assistance regarding this Refund Policy, please reach out to us:

  • Phone: 0301-4943738
  • Email: info.shahbazlaw@gmail.com
  • Address: Office #43, District Courts, Rahim Yar Khan

We value your trust and will do our best to address your concerns fairly and transparently. Thank you for choosing Shahbaz Law Chambers.